Find SASSA offices near you in 2026. This complete guide lists SASSA office addresses, phone numbers, hours, and services by province: Gauteng, Eastern Cape, KZN, Limpopo, and more. Locate your nearest SASSA branch for grants, card replacement, and updates.
How to Find a SASSA Office Near You
SASSA offices provide regional heads, local services, and mobile units across rural South Africa. Services include grant applications, updates, personal details, card replacement, appeals, and more.
- Call the National toll-free helpline 0800 601 011 (Mon-Fri 08:00-16:00). Provide area/town—they’ll direct you.
- Use official SASSA website office locator: www.sassa.gov.za.sassa
- Ask WhatsApp 082 046 8553 or the community development worker (CDW) for the nearest service point.
Below: Province-by-province overview of main SASSA regional offices. These manage provincial operations. For day-to-day services (new grants, card issues), visit the nearest local district or mobile service—use the helpline.
SASSA Offices by Province 2026
- Physical Address: BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200 (or Waverley Office Park, Phillip Frame Road in some references)
- Postal Address: Private Bag X9001, Chiselhurst, East London, 5200
- Main Phone: 043 707 6300 / 043 707 6335 / 043 707 6472
- Key Contact: Grant enquiries line or customer care
- Email: GrantsEnquiriesEC@sassa.gov.za or ECCustomerCare@sassa.gov.za
- Operating Hours: Monday–Friday, 07:30–16:00 (confirm locally; some service points open earlier)
- Services Available: Provincial oversight; complex appeals; grant reviews. Routine services at local offices in areas like Buffalo City, Mdantsane, and rural districts.
- Physical Address: African Life Building, 75 St Andrew Street (or Cnr St Andrews & Aliwal Street), Bloemfontein, 9300
- Postal Address: Private Bag X20553, Bloemfontein, 9300
- Main Phone: 051 410 8339 / 051 410 8555
- Email: GrantsEnquiriesFS@sassa.gov.za
- Operating Hours: Monday–Friday, 07:30–16:00
- Services Available: Regional management; appeals support. Local offices handle new applications, updates, and card replacements.
- Physical Address: 28 Harrison Street, Johannesburg, 2000 (or SASSA House, 501 Prodinsa Building, Cnr Steve Biko & Pretorius Streets, Pretoria, for some functions)
- Postal Address: Private Bag X120, Marshalltown, 2107
- Main Phone: 011 241 8320 / 011 241 8581
- Email: GrantEnquiriesGP@sassa.gov.za or GrantsEnquiries@sassa.gov.za
- Operating Hours: Monday–Friday, 07:30–16:00
- Services Available: High-volume urban services; many local offices in Johannesburg, Pretoria, Soweto, Ekurhuleni, etc. Ideal for quick card issues or updates in densely populated areas.
- Physical Address: 1 Bank Street, Pietermaritzburg, 3201
- Postal Address: Private Bag X9146, Pietermaritzburg, 3201
- Main Phone: 033 846 3400 / 033 846 9597
- Email: Contact via national line or provincial enquiries
- Operating Hours: Monday–Friday, 07:30–16:00
- Services Available: Provincial coordination; strong network of local and mobile offices serving urban and rural communities, including Durban and surrounding areas.
- Physical Address: 43 Landros Mare Street, Polokwane, 0699
- Postal Address: Private Bag X9677, Polokwane, 0700
- Main Phone: 015 291 7509 / 015 291 7980
- Email: Customercarelim@sassa.gov.za or via provincial manager
- Operating Hours: Monday–Friday, 07:30–16:00
- Services Available: Focus on rural outreach; many mobile service points due to vast distances. Local offices for applications and reviews.
- Physical Address: 18 Ferreira Street, Nelspruit (Mbombela), 1200
- Postal Address: Private Bag X11230, Nelspruit, 1200
- Main Phone: 013 754 9428 / 013 754 9377 / 013 752 9501
- Email: GrantsEnquiriesMP@sassa.gov.za
- Operating Hours: Monday–Friday, 07:30–16:00
- Services Available: Regional support; satellite offices and mobile units serve remote areas like Ermelo and Witbank (eMalahleni).
- Physical Address: 1st Industrial Site, Mahikeng (Mmabatho), 2735
- Postal Address: Private Bag X44, Mmabatho
- Main Phone: 018 397 3849 / 018 388 4006 / 018 397 3360
- Email: GrantsEnquiriesNW@sassa.gov.za
- Operating Hours: Monday–Friday, 07:30–16:00
- Services Available: Provincial oversight; local offices and service points in Rustenburg, Potchefstroom, and rural districts.
- Physical Address: 95-97 Du Toitspan Road, Kimberley, 8300
- Postal Address: Private Bag X6011, Kimberley, 8300
- Main Phone: 053 802 4900
- Email: Contact via national helpline
- Operating Hours: Monday–Friday, 07:30–16:00
- Services Available: Sparse population means heavy reliance on mobile units and local points in towns like Calvinia, De Aar, and Upington.
- Physical Address: Golden Acre, Adderley Street, Cape Town, 8001 (or other service offices in Athlone, Wynberg, Gugulethu)
- Postal Address: Private Bag X9189, Cape Town, 8000
- Main Phone: 021 469 0200 / 021 469 0235
- Email: Contact via provincial enquiries
- Operating Hours: Monday–Friday, 07:30–16:00
- Services Available: Urban-focused with multiple service offices; mobile points for rural areas. Note: Some satellite branches may have limited hours.
- Physical Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria, 0083
- Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083
- Main Phone: 012 400 2000
- Toll-Free: 0800 60 10 11
- Email: GrantEnquiries@sassa.gov.za
- Operating Hours: Monday–Friday, 08:00–16:00 (core hours)
SASSA Office Hours (General) 2026
| Day | Hours | Notes |
|---|---|---|
| Monday–Friday | 07:30-15:30 | Arrive before 08:00 to avoid queues |
| Saturday | Closed | Offices closed. |
| Sunday/Public Holidays | Closed | Grants often paid before holidays—check payment dates |
Important: Hours can vary by local office. Some operate by appointment only. Always call ahead to confirm.
Services Available at SASSA Offices
SASSA offices (local and district) offer these core services:
- Apply for grants: Old Age, Disability, Child Support, Foster Care, Care Dependency, Grant-in-Aid, War Veterans.
- Update personal details (banking, gold card).
- Report stolen documents/grants, SASSA banking, and gold card (ID).
- Lodge appeals if circumstances have changed (income, marital status, housing).
*Note: Card issuing/PIN may have letters for housing, medical, etc. Confirm availability. Fraud hotline 0800 428 283 at SASSA offices or local—use dedicated line
Tips for Visiting a SASSA Office
- Arrive Early — Queues form quickly. Aim for before 08:00, especially for new applications or card replacements.
- Bring Originals and Photocopies — ID, birth certificates, bank statements, proof of residence, etc. SASSA often keeps photocopies.
- Prepare for Long Waits — Bring water, snacks, and something to sit on — particularly important for elderly or disabled applicants.
- Know What You Need — Check document requirements via the helpline or website beforehand to avoid multiple visits.
- Keep Your Reference Number — Save any receipt or reference for follow-ups.
- Beware of Fraudsters — Never pay anyone outside the office for “help.” All official assistance is free.
SASSA Contact Numbers (Save These)
- National Helpline: 0800 60 10 11 (free, Mon–Fri 08:00–16:00)
- Fraud Hotline: 0800 428 428 (24/7)
- WhatsApp: 082 046 8553 (status checks, office info, enquiries — 24/7)
- USSD (No Internet): 1203210#
FAQ – SASSA Offices 2026
Can I apply for SASSA grants at any office?
Yes, but the nearest local/district office is recommended for faster service.
Do SASSA service points/mobile offices serve rural/underserved areas?
Yes. Call 0800 601 011 for schedules.
Do I need an appointment to visit a SASSA office?
Not usually, but check in advance. Elderly, disabled, or caregivers with many young may get priority in longer queues.
📌Disclaimer: This page is independently maintained for informational purposes and is not affiliated with SASSA or any government department. Information is subject to change. Always verify directly at www.sassa.gov.za, by calling 0800 60 10 11, or via official WhatsApp. For the most accurate local office details, use the national helpline.